Do-My-Essays: Frequently Asked Questions

About your order

• How does the ordering process look like?

Everything is quite simple here. First, you should visit the Order Page, where you will see a clear Order Form. Make sure to include all paper details in the required fields. Second, use your credit card to make a payment. Third, we assign a writer with an appropriate sphere of proficiency to cooperate with you. The process starts right after your payment is received.

• How can I make a payment?

We accept Visa, MasterCard, Discover and JSB. So just choose the convenient option and make an instant and safe payment.

• Can I be sure that nobody will find out that I have ordered a paper?

Of course, we guarantee your confidentiality. We store your personal information encrypted and never share it with anyone. Only Customer Support and billing team will have an access to your data to ensure safe payment and instant contact.

About the writers

• Who are your writers?

All of our writers are experienced professionals, who have years of experience in the sphere of academic writing. We hire those, who can provide certificate that proves higher education (Bachelor, Master’s or PhD degree). Writers from our team come from English-speaking part of the world and you have an opportunity to request a British or American helper to meet the writing and language standards of your particular institution.

• Can I contact my helper personally?

Yes, you are welcome to write messages to your helper using an online messaging system. You will get an access to this system right after logging in your personal account. Feel free to send files to your writer and ask questions if you have any.

• Can I hire a particular writer?

Yes, you can. We have a number of options here: Preferred Writer, Basic Writer, Advanced Writer and Top Writer. If you want to cooperate with the expert you already know, just request a Preferred Writer option. We will inform him/her that you are willing to hire him/her right away, but be aware that this option cannot be applied to orders with short (less than 24 hours) deadlines.

About the services

• I want to be sure that my paper will be unique, can you guarantee that?

You can have our solid guarantee that your future paper will be free from any copy-pasted parts. Originality is a must at Do-My-Essays. We will send you a plagiarism report if you want to be 100% assured.

• I have an urgent paper; can you do it fast?

Even if you have three hours left before the submission, we can assist you! Be sure that even the shortest deadline will be met. This is something we can guarantee. If not – you can request a refund. Just be aware that urgent papers are costlier, so order beforehand!

• What if something goes wrong?

Don’t worry, if your paper doesn’t meet your initial recommendations, we will fix everything for free. Also, if you are totally dissatisfied with the result, you can ask for a partly or full refund.